Terms of Service

1.1 The Agreement

Please read this Terms of Service Agreement ("Agreement") carefully. By visiting, accessing, or using the Matrix platform and related services available at shopthematrix.ai (collectively, the "Services"), operated by Streamline Technology Labs, LLC ("Matrix," "we," "us," or "our"), you agree to be bound by this Agreement, our Privacy Policy, and any additional terms incorporated by reference. If you do not agree, do not use the Services.

This Agreement is effective immediately upon your access to the Services and continues until terminated.

1.2 What Matrix Is

Matrix is a shopping discovery and trend intelligence platform. Matrix aggregates publicly available trend signals from retailers, editorial sources, and fashion authorities to surface curated product recommendations. Matrix does not sell products directly. All purchases are made directly through third-party retailers. Matrix may earn affiliate commissions on purchases made through links on the platform.

1.3 Changes to This Agreement

We may modify this Agreement at any time. We will post the updated Agreement at shopthematrix.ai/terms and update the effective date. Your continued use of the Services after any modification constitutes your acceptance of the updated terms.

2.1 Age Requirement

You must be at least 16 years of age to use the Services. If you are between 13 and 16, you may only use the Services under the supervision of a parent or legal guardian who agrees to this Agreement on your behalf. The Services are not directed to children under 13.

2.2 Account Information

If you create an account, you agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not share, transfer, or assign your account to any other person.

2.3 Acceptable Use

You represent that you are not a competitor of Matrix and are not using the Services in competition with Matrix. You agree to use the Services solely for personal, non-commercial purposes.

3.1 Shopping Discovery

Matrix provides curated product recommendations based on trend intelligence signals. Product recommendations are editorial in nature and do not constitute personal financial, style, or purchasing advice. Matrix makes no guarantee that any recommended product will meet your expectations, be available, or be sold at any particular price.

3.2 Affiliate Links and Third-Party Retailers

Matrix earns affiliate commissions from purchases made through links on the platform. When you tap a product, you will be directed to the retailer's website to complete your purchase. All transactions occur directly between you and the retailer. Matrix is not a party to any purchase transaction and is not the merchant of record. Matrix has no responsibility for product quality, availability, pricing, shipping, returns, or customer service — contact the retailer directly for all post-purchase matters.

3.3 No In-App Purchasing

Matrix does not process payments, hold payment information, or operate a cart or checkout. Matrix does not store your credit card or payment data.

3.4 Service Availability

We may change, suspend, or discontinue the Services or any feature at any time, with or without notice, and without liability to you.

You agree not to:

• Copy, scrape, crawl, or systematically retrieve data from the Services without our express written permission
• Use any automated device, script, bot, spider, or other tool to access or collect data from the Services
• Reverse engineer, decompile, or attempt to extract source code from the Services
• Use the Services in any manner that could damage, disable, overburden, or impair our infrastructure
• Reproduce, distribute, or create derivative works from any content on the Services without authorization
• Use the Services to transmit spam, unsolicited communications, or any harmful or illegal content
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Use the Services for any commercial purpose or in competition with Matrix
• Frame or mirror any portion of the Services without our express written consent

All content, features, and functionality of the Services — including but not limited to text, graphics, logos, design, and software — are owned by Streamline Technology Labs, LLC or its licensors and are protected by applicable intellectual property laws. The MATRIX name and wordmark are trademarks of Streamline Technology Labs, LLC.

You are granted a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes only. No other rights are granted. Rights not expressly granted are reserved.

The Services contain links to third-party retailer websites, editorial sources, and other external content. Matrix does not control, endorse, or assume responsibility for any third-party content, websites, products, or services. Your use of third-party sites is governed by their own terms and privacy policies. Matrix is not responsible for and makes no representations regarding the accuracy, availability, or quality of third-party content or products.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, STREAMLINE TECHNOLOGY LABS, LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. MATRIX DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. MATRIX MAKES NO WARRANTY REGARDING THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY PRODUCT INFORMATION, PRICING, OR AVAILABILITY DISPLAYED ON THE SERVICES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STREAMLINE TECHNOLOGY LABS, LLC AND ITS OFFICERS, EMPLOYEES, AFFILIATES, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO USE THE SERVICES IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

You agree to defend, indemnify, and hold harmless Streamline Technology Labs, LLC and its officers, employees, affiliates, successors, and assigns from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services; (b) your violation of this Agreement; (c) your violation of any applicable law or regulation; or (d) any content you submit or transmit through the Services.

10.1 Governing Law

This Agreement is governed by the laws of the State of California, without regard to its conflict of law provisions.

10.2 Informal Resolution

Before filing any formal claim, you agree to contact us at legal@shopthematrix.ai and attempt to resolve the dispute informally for at least 30 days.

10.3 Arbitration

Any dispute arising out of or relating to this Agreement or the Services that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall be conducted in Los Angeles County, California. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

10.4 Class Action Waiver

YOU AND MATRIX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.

10.5 Time Limit on Claims

Any claim arising out of or relating to this Agreement must be brought within two (2) years of the date the cause of action arose, or it is permanently barred.

We may suspend or terminate your access to the Services at any time, with or without cause or notice, in our sole discretion. Upon termination, your license to use the Services ends immediately. Sections 5, 7, 8, 9, 10, and 12 survive termination.

12.1 Entire Agreement

This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and Matrix regarding the Services and supersedes all prior agreements.

12.2 Severability

If any provision of this Agreement is found invalid or unenforceable, the remaining provisions continue in full force.

12.3 No Waiver

Our failure to enforce any provision of this Agreement is not a waiver of our right to do so later.

12.4 Assignment

We may assign this Agreement without restriction. You may not assign your rights or obligations under this Agreement without our prior written consent.

12.5 Force Majeure

We are not liable for any failure to perform due to causes beyond our reasonable control, including internet outages, natural disasters, acts of government, or failure of third-party services.

Streamline Technology Labs, LLC

admin@shopthematrix.ai

shopthematrix.ai